Browser and Device Requirements
TaxTech NG works on most modern devices and browsers. Follow these guidelines to ensure the best experience when filing your taxes.
Supported Browsers
We officially support the latest versions of:
- Google Chrome (recommended)
- Mozilla Firefox
- Apple Safari (macOS and iOS)
- Microsoft Edge
Mobile Devices
TaxTech NG is fully responsive and works on:
- iOS: iPhone and iPad running iOS 14 or later
- Android: Devices running Android 9.0 or later
Internet Connection
A stable internet connection is required for account creation, filing submission, payment processing, and receipt downloads. Minimum connection speed of 1 Mbps is recommended.
JavaScript and Cookies
TaxTech NG requires JavaScript enabled (essential for form validation and interactivity) and cookies enabled (required for authentication and session management).
Screen Resolution
For the best experience:
- Desktop/Laptop: Minimum 1280 x 720 pixels
- Mobile: Minimum 360 x 640 pixels
Browser Extensions
Some browser extensions (especially ad blockers, privacy tools, or script blockers) may interfere with TaxTech NG. If you experience issues:
- Try disabling extensions temporarily
- Whitelist taxtechng.com in your extension settings
- Use incognito/private browsing mode as a test
Frequently Asked Questions
Does TaxTech NG work on Internet Explorer?
No, Internet Explorer is not supported. We recommend using Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge for the best experience.
What if I'm having display issues?
Try clearing your browser cache and cookies. In Chrome: Settings → Privacy and security → Clear browsing data. In Firefox: Settings → Privacy & Security → Clear Data. In Safari: Safari menu → Preferences → Privacy → Remove All.